---
title: "SaaS Awards 2026: enterprise, sustainability, integration and CRM results recorded"
canonical_url: "https://techstartup.directory/news/saas-awards-2026-results-briefing/"
last_updated: "2026-10-26"
last_verified: "Not yet verified"
---

# SaaS Awards 2026: enterprise, sustainability, integration and CRM results recorded

PagerDuty, ServiceNow, SnapLogic and Kustomer are recorded as Winners in four distinct SaaS Awards 2026 categories. The named products connect enterprise operations, sustainability, integration and sales or customer-service software with their respective recognitions.

## Key Facts

| Fact | Value |
| --- | --- |
| Award programme | [The SaaS Awards](https://techstartup.directory/awards/saas-awards/) |
| Edition year | 2026 |
| Organizer | The Cloud Awards |
| Results covered | 4 |
| Published | 2026-10-26 |

## Recorded results

The results identify PagerDuty Operations Cloud, Now Platform, SnapLogic Agentic Integration Platform and Kustomer AI. Their categories are Best Enterprise-Level SaaS Product, Best SaaS for Sustainability and Ethical Impact, Most Innovative SaaS Solution and Best SaaS Solution for Sales, Marketing & CRM. [1](#source-1)

## Reading the recognition

These category distinctions give readers a practical way to navigate the recognition. They do not provide a single overall ordering of all four products. A product can be recognized for a specific use or category without the award source establishing every performance, governance or deployment claim that a buyer might investigate.

## Programme and coverage

The directory names The Cloud Awards as organizer and records this programme with a Global scope. This briefing covers the four supplied 2026 entries. The linked award profile and company pages preserve the result wording for readers who want to follow the individual sources. [1](#source-1)

Coverage is limited to the results cited in this article. The result table retains the published level, category and product wording, with a numbered source for each entry. Follow the related programme and company pages for the directory’s wider recorded coverage.

## Results covered in this article

| Year | Category | Result | Company | Product | Source number |
| --- | --- | --- | --- | --- | --- |
| [2026](https://techstartup.directory/awards/saas-awards/2026/) | Best Enterprise-Level SaaS Product | Winner | [PagerDuty](https://techstartup.directory/companies/pagerduty/) | PagerDuty Operations Cloud | [\[1\]](#source-1) |
| [2026](https://techstartup.directory/awards/saas-awards/2026/) | Best SaaS for Sustainability and Ethical Impact | Winner | [ServiceNow](https://techstartup.directory/companies/servicenow/) | Now Platform | [\[1\]](#source-1) |
| [2026](https://techstartup.directory/awards/saas-awards/2026/) | Best SaaS Solution for Sales, Marketing & CRM | Winner | [Kustomer](https://techstartup.directory/companies/kustomer/) | Kustomer AI | [\[1\]](#source-1) |
| [2026](https://techstartup.directory/awards/saas-awards/2026/) | Most Innovative SaaS Solution | Winner | [SnapLogic](https://techstartup.directory/companies/snaplogic/) | SnapLogic Agentic Integration Platform | [\[1\]](#source-1) |

## Award organizers

- The Cloud Awards

## Sources

1. <a id="source-1"></a> [The SaaS Awards — programme source](https://www.cloud-awards.com/software-as-a-service-awards/2026-winners)

Last updated: 2026-10-26

Last verified: Not yet verified

Editor: [Tech Awards Team](https://techstartup.directory/about/)

Publication dates describe this article. Award edition years and existing source verification dates are separate; this briefing does not represent a fresh verification of the linked sources.

Tech Awards Team

## Related pages

- [News](https://techstartup.directory/news/)
- [The SaaS Awards](https://techstartup.directory/awards/saas-awards/)
- [PagerDuty](https://techstartup.directory/companies/pagerduty/)
- [ServiceNow](https://techstartup.directory/companies/servicenow/)
- [SnapLogic](https://techstartup.directory/companies/snaplogic/)
- [Kustomer](https://techstartup.directory/companies/kustomer/)
- [Editorial Policy](https://techstartup.directory/editorial-policy/)