SaaS Awards 2026: enterprise, sustainability, integration and CRM results recorded
PagerDuty, ServiceNow, SnapLogic and Kustomer are recorded as Winners in four distinct SaaS Awards 2026 categories. The named products connect enterprise operations, sustainability, integration and sales or customer-service software with their respective recognitions.
| Award programme | The SaaS Awards |
|---|---|
| Edition year | 2026 |
| Organizer | The Cloud Awards |
| Results covered | 4 |
| Published |
Recorded results
The results identify PagerDuty Operations Cloud, Now Platform, SnapLogic Agentic Integration Platform and Kustomer AI. Their categories are Best Enterprise-Level SaaS Product, Best SaaS for Sustainability and Ethical Impact, Most Innovative SaaS Solution and Best SaaS Solution for Sales, Marketing & CRM. 1
Reading the recognition
These category distinctions give readers a practical way to navigate the recognition. They do not provide a single overall ordering of all four products. A product can be recognized for a specific use or category without the award source establishing every performance, governance or deployment claim that a buyer might investigate.
Programme and coverage
The directory names The Cloud Awards as organizer and records this programme with a Global scope. This briefing covers the four supplied 2026 entries. The linked award profile and company pages preserve the result wording for readers who want to follow the individual sources. 1
Coverage is limited to the results cited in this article. The result table retains the published level, category and product wording, with a numbered source for each entry. Follow the related programme and company pages for the directory’s wider recorded coverage.
| Year | Category | Result | Company | Product | Source number |
|---|---|---|---|---|---|
| Best Enterprise-Level SaaS Product | Winner | PagerDuty | PagerDuty Operations Cloud | [1] | |
| Best SaaS for Sustainability and Ethical Impact | Winner | ServiceNow | Now Platform | [1] | |
| Best SaaS Solution for Sales, Marketing & CRM | Winner | Kustomer | Kustomer AI | [1] | |
| Most Innovative SaaS Solution | Winner | SnapLogic | SnapLogic Agentic Integration Platform | [1] |
Award organizers
- The Cloud Awards
Sources
- The SaaS Awards — programme sourcehttps://www.cloud-awards.com/software-as-a-service-awards/2026-winners
